Hi, I'm Mayur.
I'm a product manager in Dubai building fintech and eCommerce products. I currently work at Hantec Markets, a multi-regulated forex and CFD broker, across onboarding, trading products and payments.
I started as a metallurgical engineer, spending six years in quality and process control at thyssenkrupp, where I learned Six Sigma and how to fix processes with data.
After an MBA at SP Jain, I moved into product: logistics and payments at Snapdeal, a marketplace and logistics network built from zero in Iraq, eCommerce across the GCC at Liwa, and now trading, KYC and payments at Hantec Markets.
I work directly with Marketing, Risk, Compliance, Trading, operations and engineering. I'm most useful where the rules are complex and the stakes are real, and lately I've been exploring how AI, including conversational assistants, can make trading and operations simpler.
Career
- Led a third-party KYC/AML integration (vendor, API and onboarding journey), securing FSC Mauritius approval and lifting onboarding to first deposit by 20%.
- Managed an automated KYC risk-scoring system for Compliance, cutting client approval time.
- Launched the Hantec mobile trading app, PAMM and Social Trading by connecting the trading platform with the CRM.
- Built an in-house cashback and no-deposit bonus engine in the trading platform with fraud safeguards: 2,000+ funded clients and $100,000 in additional funding.
- Built a price-alerts module that monitors liquidity provider fluctuations for Risk and Trading.
- Deployed single sign-on (SSO) as the single identity provider across the trading app, social trading app and web platforms.
- Rebuilt hmarkets.com on a headless CMS in 8 languages with Geo-IP content rules, lifting onboarding conversion by up to 40%.
- Leading the migration from a legacy CRM, and designing a proof of concept for an AI assistant that lets clients get quotes and place trades in natural language.
- Launched buy now, pay later (checkout conversion +5%) and cross-border shipping across 6 GCC countries (order volume +20%).
- Re-themed gant.ae and extended it to shoppers across the Middle East.
- Launched the Castore app and castore.me in Arabic and English across 7 GCC countries.
- Launched Amal, a marketplace website and mobile app built from scratch, with 10,000+ products.
- Built the full eCommerce experience: catalogue, regional payments (prepaid orders +30%), logistics, customer service and a buy-box pricing engine for sellers.
- Launched Sahl, a 0→1 logistics platform across Iraq: 20+ hubs, 500+ orders a day, routing, 3PL integration and ERP cash reconciliation.
- Journey analytics and A/B testing lifted conversion by 50%.
- Took Logistics as a Platform from research to implementation at around 100,000 shipments a day, writing 50+ BRDs.
- Launched the company's first UPI QR payment for cash-on-delivery shipments, cutting undelivered returns by 2%.
- Introduced OTP-based refusals, reducing fake refusals by 50%.
- Led a 7-person quality team piloting grain-oriented electrical steel production with thyssenkrupp Global R&D.
- Led 6 Six Sigma projects saving INR 1.5 crore a year.